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Go2 Outfitters generally ships within 2 business hours of receiving your order. Average shipping time is 2.9 days in the United States but may vary. ORMD items may take longer as they can only go by Ground such as propane and flamable items.
Shipping is computed in Business Days which excludes Saturdays, Sundays and Holidays. The day the order is placed does not count in shipping days. For example, a 2 days FEDEX package ordered on Friday before 2 p.m., will be delivered the next Tuesday, which is the 2nd Business Day after Friday.
FREE U.S. SHIPPING ON ORDERS OVER $19.99
Enjoy FREE SHIPPING on most items throughout the store in the United States when your order totals $20 or more. With free shipping, we use our discretion of providing the best value to get your purchase to you. For smaller items, we ship first class mail so shipping time is normally from 2 to 7 days. For larger items, we may ship by FEDEX Ground. Please provide both a valid Postal Address and Physical Address if different. Of course you can select any special shipping method if you choose to and additional shipping charges will be applied. Large items such as kayaks, must ship by truck so a flat rate shipping is applied for those products.
EASY EXCHANGES: If you buy an item and want to exchange it for another color or size, you can ship it back to us and we will pay the shipping back to you.
EASY RETURN POLICY:
All products are 100% guaranteed to be delivered as promised. All items are new, in original packaging with full manufacture's warranty. If product is received in non-working order, or it isn't what you were expecting, you may return it within 90 days for an exchange or refund - no return authorization needed! Simply return it to the address below using these guidelines. All returns must be in original product packaging with labels. A refund of the product price will be made after you return the product and it is inspected. Shipping is not refundable. Please return products with all manuals, tags and in original package if possible with the original Go2 Outfitters order number. Include your full name on the package and use a shipping method with tracking and insurance (e.g. UPS, FEDEX, or USPS w/Delivery Confirmation).
Address Returns to:
Go2 Outfitters, Inc.
24038 State Road 54.
Lutz, FL 33559
Return shipping costs are the responsibility of the buyer unless we made a mistake in filling the order or the product is received in non-working condition. For U.S. purchases, Go2 Outfitters will pay the re-shipping costs for exchanges from Go2 Outfitters to the customer.
Shipping Addresses: Free and flat-rate shipping is shipped by "best value" method at the total discretion of Go2 Outfitters shipping department. Shipping may be USPS, UPS or FEDEX. Please make sure that you provide a physical address and a USPS (Mail) friendly shipping address (e.g. provide a post office box if you do not receive mail at your physical address). If your order is being delivered to a business, include the name of the business in the address and receiver's name.
Signature: Go2 Outfitters may require a signature upon delivery for large orders or when we consider the delivery to be of high risk such as to hotels, and large businesses where the customer may not control the package at delivery. If you would like to waive signature and take total responsibility for the package after carrier delivery, please let us know when you place your order.
Claims of "non-delivery", shortages, or defects must be submitted to Go2 Outfitters within seven (7) days of delivery or delivery date provided by carrier. The customer accepts responsibility when the tracking shown "delivered" if not reported within 7 days of stated delivery date.
Unclaimed or carrier returned shipments: Orders returned by the carrier (UPS, FedEx, USPS, DHL, etc.) due to incorrect addresses or unclaimed, will be refunded, less the amount we actually paid to originally ship the product.